Same-day slots in Kuala Lumpur & Selangor · Google rating · Licensed contractor · Hours 9:00–22:00

Frequently Asked Questions

Questions before you book?

Find transparent answers regarding our published rates, servicing scopes, Klang Valley dispatch windows, and warranty policies.

1What is the difference between Basic Cleaning, Chemical Cleaning, and Chemical Overhaul?

Basic Cleaning covers air filter washing, primary coil rinse, and operational checks (from RM 79/unit).

Chemical Cleaning involves deep chemical coil treatment, blower rotor wash, drain tray descaling, 45-day water leakage warranty, and free gas top-up up to 20 psi if needed (from RM 129/unit).

Chemical Overhaul is a complete disassembly where the entire indoor unit is dismounted from the wall, chemically immersed and descaled, recommended for units neglected for over 18 months (from RM 259/unit).

45-day warrantyWall & Inverter friendly
2Why do you publish fixed unit rates for cleaning but use 'Request a Quote' for installations and parts?

Cleaning and standard diagnostics have fixed operational scopes. Installations, piping rough-ins, compressor replacements, and PCB circuit boards depend on exact unit brand, capacity (BTU), physical pipe routing, and copper gauge requirements, requiring precise site assessment.

You will always receive a written scope approval before our engineers begin any non-standard replacement work.

3What does the 45-day water leakage warranty cover?

If your indoor unit drips or leaks water within 45 days following an approved Chemical Cleaning or Overhaul service, our team will re-attend and clear the blockage at zero service charge.

Warranty stamps and digital service logs are issued directly to your mobile phone via WhatsApp.
4Do you service centralized ducted and cassette units in offices and condominiums?

Yes. We maintain 4-way ceiling cassette units, ceiling concealed ducted systems, VRV/VRF multi-splits, and AHU air handling units across both residential penthouses and commercial lots in Kuala Lumpur and Selangor.

Scheduled quarterly preventive maintenance contracts are also available with automated reports for building management compliance.

5Are diagnostic fees waived if I proceed with the recommended repair or overhaul?

Yes, when extensive component overhaul or major repair works are approved on the same diagnostic visit, the standard RM 69 inspection fee is credited toward your job total.

6What preparations should I make before the technician arrives?

Please ensure clear access directly beneath the indoor units, notify condo guardhouse management if contractor registration is needed, and keep power isolation switches accessible.

7Which areas in Klang Valley do you cover?

Yes. Our dispatch covers Kuala Lumpur and Selangor neighbourhoods including KLCC, Bukit Bintang, Bangsar, Bangsar South, Brickfields, KL Sentral, Mont Kiara, Sri Hartamas, TTDI, Damansara Heights, Sentul, Setapak, Wangsa Maju, Setiawangsa, Kepong, Segambut, Bukit Damansara, Chow Kit, Titiwangsa, Pudu, Cheras, Ampang, Ampang Hilir, Bukit Jalil, Sri Petaling, OUG, Seputeh, Pantai Dalam, Kuchai Lama, Taman Desa, Sungai Besi, Bandar Tun Razak, Petaling Jaya, Subang Jaya, Shah Alam, Puchong, Klang, Kajang, Cyberjaya, Pantai Hill Park, Puncak Jalil, Serdang, Seri Kembangan, Bandar Sunway, USJ, Ara Damansara, Kelana Jaya, Kota Damansara, Mutiara Damansara, Damansara Perdana, Bandar Utama, Tropicana, Glenmarie, Bukit Jelutong, Setia Alam, Kota Kemuning, Putra Heights, Gombak, Selayang, Bandar Baru Bangi.

If your address is nearby but not listed, share the postcode on the Coverage page or when you book — we confirm corridor eligibility before dispatch.

Personal Assistance

Can't find the answer you're looking for?

Our certified HVAC supervisors are available 09:00 – 22:00 daily to diagnose unusual noises, abnormal power draws, or building-specific piping setups.

Transparent Diagnostics

Still not sure what you need?

Start with our systematic diagnostic service or speak with our service desk.

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